Accessibility
We have aimed to make our website accessible and user friendly. Where possible, we have made every effort to make our website accessible to AA standards and to be compatible with assistive technologies.

Accessibility Statement for Genomics England Limited
This accessibility statement applies to the whole of the https://genomicsengland.co.uk domain.
This website is run by Genomics England Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
Some PDFs and other downloadable documents may not be accessible.
Issues affecting video and audio content
The captions for some video content do not identify the different speakers.
The video in the Origins page does not contain any captions.
Some videos have no alternative or audio description for the visual content.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording:
Email: [email protected]
Call: 0808 2819 535
Write to: Genomics England, 1 Canada Square, London E14 58B
We’ll consider your request and will usually get back to you in 5 working days. Large amounts of information may take up to 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Sharon Jones.
Or contact her via the contact form on our website.
Or write to her at Genomics England, 1 Canada Square, London, E14 58B
Contacting us by phone or visiting us in person
We provide a telephone number, email address and a contact form on the Contact page of our website.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Genomics England Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
Some parts of our website may not work for everyone. The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
The content listed below is non-accessible for the following reasons.
- Some video content contains multiple speakers which the captions do not differentiate between those speakers. This fails WCAG 2.2 success criterion 1.2.2 (Captions (Pre recorded)).
- The video in the Origins page does not contain any captions. This fails WCAG 2.2 success criterion 1.2.2 (Captions (Pre recorded)).
- Some videos have no alternative or audio description provided for the visual content of the video - This fails WCAG 2.2 success criterion 1.2.3 (Audio description or media alternative (Pre-recorded)) and WCAG 2.2 success criterion 1.2.5 (Audio description (Pre recorded).
- Some input fields that collect an individual’s personal data do not have the necessary “autocomplete” attributes. This fails WCAG 2.2 success criterion 1.3.5 (Identify Input Purpose).
- Some PDFs and other downloadable documents may not be accessible.
Disproportionate burden
We do not currently expect to use the “disproportionate burden” exemption as a justification for not fixing any accessibility issues.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are exempt because they were published before 23 September 2018 and do not relate to current administrative processes.
Technical information about this website’s accessibility
Genomics England Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Preparation of this accessibility statement
This statement was prepared on 17 February 2022. It was last reviewed on 14 April 2025.
This website was last tested on 25 June 2024 against the WCAG 2.2 AA standard. The test was carried out by Digital Accessibility Centre (DAC) supported by Empyrean Digital Ltd.
We followed GOV.UK guidance on deciding how to check the Genomics England website as follows:
1. We used an automated website mapping tool to identify all the pages and documents on the website.
2. We grouped the pages according to type, such as all the News pages, Research and Partnerships, etc.
3. We manually assessed a number of pages from each group to determine the level of consistency within the group and the type of content on those pages.
4. We manually assessed all the “unique” pages such as the home page and Contact Us to determine the type of content on those pages.
5. We identified a minimum representative subset of pages that contain examples of the most common layouts, components, and features, including:
a. The header and footer.
b. Important “unique pages”.
c. Pages with text content and data tables.
d. Pages with informational images, images of text and video content.
e. Interactive elements such as forms, tabbed interfaces, carousels, hide / reveal functionality and content filtering.
f. AJAX content loading.
6. DAC conducted a manual WCAG audit on user journeys that encompassed a representative subset of pages.
Using our website
For best results we recommend using an up-to-date version of the Chrome, Firefox, Safari or Internet Explorer web browsers.
Please note that certain features will not be supported in older web browsers.