Technical Delivery Manager (we have office locations in Cambridge, Leeds & London)
Company Description
Genomics England partners with the NHS to provide whole genome sequencing diagnostics. We also equip researchers to find the causes of disease and develop new treatments – with patients and participants at the heart of it all.
Our mission is to continue refining, scaling, and evolving our ability to enable others to deliver genomic healthcare and conduct genomic research.
We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.
Job Purpose
The purpose of this role is to steer our most critical deliveries, working closely with our Product, Engineering, Security, and Assurance teams whilst engaging with Scientists, Bioinformaticians and third-party suppliers and vendors to collectively achieve successful outcomes. You will be accountable for delivery which may include the planning, scoping, resourcing and budgeting of a project or programme of work; executing consistently to a high quality and aligning with governance requirements.
The Technical Delivery Manager will be embedded within the Research Environment Platform squad, which is responsible for the design and maintenance of our internal infrastructure that allows researchers to access our National Genomics Research Library securely and that underpins integration between third-party products with our internal data layer, and support our internal products.
This role will work closely with a cross-functional team that includes a senior product manager, agile coach, platform engineers, and sysadmins, with access to the broader service core team which includes designers, solution/data architects, bioinformaticians, and principal engineers.
The primary focus will be to support the technical readiness ahead of integrating our newly procured research environment platform. Additionally, the role will provide delivery support to the Service Owner, particularly in managing cross-squad activities and establishing processes for contractor oversight across the service.
Job Description
Owning the end-to-end delivery of key technical areas within a programme taking full accountability for completing essential work including:
- Validating and agreeing requirements for overall delivery with the Product Manager and/or Service Owner to ensure delivery against timelines, budgets and OKRs
- Establishing and tracking delivery plans against which delivery can be managed and monitored, escalating and communicating where delivery deviates
- Resolution of issues including hands-on work with individual teams to support resolution of issues
Setting up and adhering to governance standards including:
- Creating and maintaining RAID (Risks, Actions, Issues and Dependencies) logs and actively managing & reviewing the components therein
- Compiling status reports as part of a programme delivery and where required input into programme board reports
- Ensuring decision-making structures are established and utilised
- Implement appropriate governance to ensure conformance to relevant internal and external standards and regulation, including cybersecurity, data quality and protection and IT requirements, accreditations and regulations
Ensuring communication is clear and appropriate, including:
- Ensuring all individuals involved in delivering a work package are aware of the work required, timelines for completion and that the responsible stakeholders are kept updated and informed
- Manage communication with external stakeholders, showing sensitivity to the different commercial, technical and/or business considerations
- Escalating issues to senior stakeholders when unable to resolve directly
- Ensuring the appropriate level of conflict resolution is applied to when dealing with delivery teams and stakeholders
Leadership by influence, including:
- Presenting and shaping decisions at technical and operational level
- Driving decision making where uncertainty needs to be resolved
- Managing, motivating and leading contributors to project delivery where no direct line management authority exists
Financial and commercial responsibility, including:
- Understanding supplier frameworks and managing the procurement process in line with Genomics England established governance
- Ensuring items and services procured have been budgeted for and approved under appropriate governance (e.g. Audit Committee review).
- Assisting in the creation of business case(s) to request budget needed to deliver work packages
- Monitor and manage the expenditure of funds against budget, reporting to governance forums as appropriate
Be an active member of the Delivery Chapter, working with other Delivery professionals in the organisation to define and disseminate best practice. Attend Delivery Chapter meetings and away days.
Qualifications
- While certifications in regulated environments (e.g., data protection, cybersecurity) are not required, they would be considered a plus.
- We are looking for someone with demonstrable expertise in AWS, as it is a core component of the platform’s architecture. While hands-on experience is not mandatory, a strong working knowledge is essential.
- Familiarity with Terraform, Kubernetes, CI/CD pipelines, test-driven development, and database technologies is highly desirable.
- The ideal candidate will have experience working in Agile environments, with strong knowledge of either Kanban or Scrum (and familiarity with the other).
Additional Information
Closing date for applications: Friday 1st August at 23:59
Salary from: £70,000
Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including:
- Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required).
- Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits.
- Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme.
- Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required).
- Recognition & Rewards: Employee recognition programme and referral scheme.
- Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.
Equal opportunities and our commitment to a diverse and inclusive workplace
Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background.
Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor.
Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour is contrary to our virtues, undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity.
We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us.
Blended working model
Genomics England operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. We expect most people to come into the office a minimum of 2 times each month. However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendance e.g., lab teams, reception team.
Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum. Our office locations are: Canary Wharf, Cambridge and Leeds.
Onboarding background checks
As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check. We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare.
Thank you for applying for Technical Delivery Manager (we have office locations in Cambridge, Leeds & London)
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We will review your application as soon as possible.
For more information about the organisation please view our Genomics England Insights and Welcome Pack.
